SAUDI NUSUK PLATFORM GUIDEMINISTRY OF HAJJ & UMRAH VERIFIED

Nusuk App Guide for Pakistani Pilgrims 2026: Umrah Visas, BRN & Rawdah Permitsپاکستانی زائرین کے لیے نسک (Nusuk) ایپ گائیڈ: عمرہ ویزہ، ہوٹل BRN اور ریاض الجنہ پرمٹ

A comprehensive, practical guide clearing up common misconceptions about Saudi Arabia's Nusuk platform. Learn why Pakistani pilgrims must obtain their visa through a licensed travel operator, the mandatory "No Booking, No Visa" BRN hotel rule, and how to successfully book Umrah and Rawdah (Riaz-ul-Jannah) permits on your phone.

In Short

Verified Summary

Audio Guide:

How to Check or Verify: Can Pakistani Citizens Apply for an Umrah Visa Directly on the Nusuk App?

No. Pakistani citizens cannot apply directly for an Umrah visa through the individual Nusuk consumer app. You must process your visa through a licensed Pakistani Umrah travel operator using the Nusuk Masar platform. Once your visa is approved with a valid hotel BRN, download the Nusuk app to book your mandatory Umrah and Rawdah permits.

Who Does What? Travel Operator vs. Pilgrim Responsibilities

1. Licensed Umrah Operator (Before Travel)

Applies for the electronic Umrah Visa via the Nusuk Masar B2B portal.
Generates the mandatory Booking Reference Number (BRN) for authorized hotels.
Provides the official Visa Document with the 10-digit Saudi Visa Number and MOFA reference.

2. Pilgrim (On Phone / In Saudi Arabia)

Downloads the free Nusuk App from Google Play Store or Apple App Store.
Creates a profile using Passport Number, Visa Number, and Nationality.
Selects date and time slots to generate live QR Code Entry Permits for Umrah & Rawdah.

The "No Booking, No Visa" Rule & Nusuk BRN

Why Third-Party Hotel Bookings Can Cause Visa Rejection

The Saudi Ministry of Hajj & Umrah strictly enforces a pre-integrated housing protocol. Your Umrah visa cannot be issued without a verified Booking Reference Number (BRN) generated directly by a Saudi-licensed hospitality provider on the Nusuk Masar network.

Caution: Hotel reservations made on unintegrated consumer websites (such as generic booking portals) do NOT generate a valid Nusuk BRN. Always confirm with your Pakistani travel agent that your Makkah and Madinah hotels are registered on the Nusuk platform.

Step-by-Step: Booking Umrah & Rawdah Permits in the App

Install & Set Language

Download the Nusuk app. Select Urdu or English from the language toggle.

Register as Visitor

Choose "Visitor/International". Enter your 10-digit Visa Number, Passport Number, DOB, and Email.

Select Rawdah Slot

Tap "Prophet's Mosque Services" → "Praying in the Noble Rawdah". Choose your gender, date, and time slot.

Show Active QR Code

Arrive 15 minutes before your slot. Present the live active QR permit in your app to the security gate officers.

Nusuk (Umrah) vs. Nusuk Hajj: Key Platform Differences

Do not confuse the everyday Nusuk mobile app with the separate annual Hajj management system:

Nusuk App (Year-Round Umrah)

Used by all international pilgrims to book individual time slots for Tawaf, Umrah, and visits to Riaz-ul-Jannah.

Nusuk Hajj Platform (Annual Hajj)

A dedicated portal for international Hajj quotas and package bookings, distinct from Pakistan's Government/Private quota system.

Related Hajj & Travel Verification Tools on Pakistan Info Hub

Hajj Tool

Hajj Eligibility Checker 2026 →

Check repeat-pilgrim rules, medical fitness, and sponsorship quota.

Ballot Results

Hajj Balloting Result Checker →

Check official Government Scheme draw results by CNIC.

Passport Status

Passport Live Tracking Tool →

Track MRP booklet printing and delivery before your trip.

Frequently Asked Questions (Nusuk App & Umrah Visas)

Can Pakistani citizens apply for an Umrah visa directly on the Nusuk app without a travel agent?

No. Pakistani passport holders cannot apply for an individual Umrah e-visa directly through the consumer Nusuk app. You must process your visa through a licensed Pakistani Umrah travel operator who lodges the application through the official B2B Nusuk Masar platform alongside a verified Booking Reference Number (BRN).

What happens if I have a valid Umrah visa but do not book a Rawdah permit in the Nusuk app?

You will be denied entry to the Noble Rawdah (Riaz-ul-Jannah) in Masjid an-Nabawi. Saudi security strictly scans live QR code permits from the Nusuk app at the courtyard gates. Screenshots or printed visas alone are not accepted.

What is a Nusuk BRN (Booking Reference Number) and why is it mandatory?

Under Saudi Arabia’s "No Booking, No Visa" policy, your Umrah visa must be electronically tied to a confirmed hotel accommodation registered on the official Nusuk system. Third-party unintegrated hotel bookings cannot generate a valid BRN, leading to visa rejection.

Is the Nusuk mobile application available in the Urdu language?

Yes. The Nusuk app (available for free on Android and iOS) includes full Urdu language interface support, allowing Pakistani pilgrims to easily navigate profile settings, prayers timings, and permit schedules.

Is the regular Nusuk app used for Hajj 2026 as well?

No. The regular Nusuk app handles year-round Umrah and Rawdah visits. Hajj applications and package allocations are managed through a completely separate, dedicated platform known as Nusuk Hajj and the Pakistani Ministry of Religious Affairs quota balloting.

Official Sources Cited:

Saudi Ministry of Hajj and Umrah (Nusuk Platform): https://www.nusuk.sa/Ministry of Religious Affairs & Interfaith Harmony Pakistan: https://mora.gov.pk/General Authority for the Care of the Two Holy Mosques: https://gph.gov.sa/