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Pakistan Official Services Information Portal • Updated September 2026
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Pakistan Info Hub2026

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CIVIC SAFETY & LEGAL AID DIRECTORYSTATUTORY PROVINCIAL DIRECTORY 2026

Women's Protection & Domestic Violence Helplines in Pakistan (2026): All Provinces & Legal Guideپاکستان میں خواتین کے تحفظ اور گھریلو تشدد کی ہیلپ لائنز: تمام صوبوں کی تصدیق شدہ ڈائریکٹری و عدالتی طریقہ کار

A calm, comprehensive, and non-judgmental directory of statutory support services, emergency numbers, court protection orders, and safe shelters across Punjab, Sindh, Khyber Pakhtunkhwa, Balochistan, and Islamabad.

In Short
Verified Summary
Audio Guide:

How to Check or Verify: What Are the Official Women Protection Helplines in Pakistan?

For women facing domestic violence or harassment in Pakistan, verified official helplines are provincial: In Punjab, call 1737 / 0800-01737 (violence emergency) or 1043 (legal counseling); in Sindh, call 1094; in KP, call 0800-22227 (Bolo); in Balochistan, call 1089; in Islamabad, call 8090 or nationwide human rights helpline 1099. For immediate danger, dial police at 15.

Immediate Physical Danger Protocol

If You or Someone You Know is in Immediate Danger

If you are in acute, life-threatening danger, take these immediate, actionable steps in a calm manner:

Dial 15 (Police)

Pakistan’s universal police emergency response line for rapid squad dispatch to your location.

Provincial Helpline

Dial your provincial emergency line (e.g., 1737 in Punjab, 1094 in Sindh, 0800-22227 in KP).

Safety Packing

If planning to leave, keep your CNIC, children’s B-forms, mobile phone, charger, and emergency cash ready.

Calls to government women helplines are free, private, and will not show on itemized phone bills as charged calls.

Why Domestic Violence Laws Differ by Province in Pakistan

A common misconception among citizens is searching for a single national "Pakistan Domestic Violence Act". Under the 18th Constitutional Amendment (2010), subjects relating to social welfare, local policing, and women’s development were devolved entirely to provincial assemblies.

Because of this constitutional architecture, each province has enacted its own dedicated domestic violence law, administered by its own provincial Women Development Department, Commission on the Status of Women, and specialized protection authority. A protection order granted in Punjab follows the Punjab Act 2016, whereas a case in Karachi follows the Sindh Act 2013.

Verified Provincial Helplines & Support Directory

Select your province below to view verified toll-free helplines, governing commissions, local institutional bodies, and fallback advice if cellular coverage is limited:

Statutory Provincial System24/7 Nationwide Toll-Free Access

Punjab Women Protection Directory

Punjab Protection of Women Against Violence Act 2016 (PPWVA)

Primary Helpline
1737 / 0800-01737

PWPA Emergency Violence Response Helpline (24/7)

Toll-Free Call
Specialized / Secondary Line
1043

PCSW Women Helpline (Legal Advice, Inquiries & Counseling)

Inquiries & Legal Aid

Support Services Available Under This Province’s System

✓Immediate rescue and emergency police dispatch in domestic violence situations
✓Free legal advice, psychosocial counseling, and dispute resolution via Helpline 1043
✓Assistance in filing for Court Protection Orders, Residence Orders, and Monetary Orders
✓Direct intake and medical/legal facilitation through Violence Against Women Centres (VAWCs)
✓Safe referral to government-supervised Dar-ul-Aman shelter homes
Institutional Infrastructure & Centers

Operates dedicated Violence Against Women Centres (flagship VAWC in Multan, expanded across districts) and District Women Protection Committees (DWPCs) headed by Women Protection Officers.

Fallback Guidance (If Cellular Call Fails)

If calling from an area with weak cellular connectivity, you can also dial PWPA head office at 042-99333817 or visit any district Police Khidmat Markaz (PKM) or District Social Welfare Office.

Official Government Portal: pwpa.punjab.gov.pk / pcsw.punjab.gov.pkVisit Government Portal

Court Orders Explained: Protection, Residence & Monetary Rights

A critical feature of provincial domestic violence laws is that a woman does not have to file a criminal FIR or send a family member to jail to obtain immediate legal safety. Judicial Magistrates possess statutory authority to issue civil interim relief:

1. Protection Order

Restrains the aggressor from committing any act of violence, entering the workplace, educational institution, or place frequently visited by the survivor, communicating with her in any form, or possessing weapons. Breach of a protection order constitutes an arrestable criminal offense.

2. Residence Order

Prevents the aggressor from unlawfully evicting or dispossessing the woman from the shared household (regardless of whether she holds property ownership rights). The magistrate can also order the aggressor to relocate or provide suitable alternate accommodation.

3. Monetary & Maintenance Order

Directs the respondent to pay monthly household maintenance, cover children’s educational expenses, reimburse medical expenses incurred due to physical injuries, and pay compensation for mental trauma or damage to personal property.

4. Temporary Custody Order

Grants temporary custody of minor children to the mother during the pendency of proceedings, preventing the aggressor from forcibly separating young children from their mother.

Step-by-Step Official Protection & Legal Workflow

Statutory procedure under provincial domestic violence acts

VERIFIED PROCESS FLOW
Emergency1

Secure Immediate Physical Safety

If in acute physical danger, dial 15 (Police) or your provincial women emergency line. If planning to leave, discretely secure your CNIC, children’s birth records, phone, and essential medicines.

ℹ️Your physical safety is always the first priority.
Toll-Free2

Connect with Provincial Helpline

Call the verified toll-free helpline for your jurisdiction: Punjab (1737 / 1043), Sindh (1094), KP (0800-22227), Balochistan (1089), or Federal (1099). All calls are confidential and handled by female operators.

ℹ️Operators provide confidential guidance, police dispatch, and counseling.
Evidence3

Medical Care & Medico-Legal Certificate (MLC)

If physical assault occurred, visit a government THQ/DHQ hospital or Violence Against Women Centre (VAWC). Request an official Medico-Legal Examination to document injuries for court proceedings.

ℹ️An MLC serves as essential clinical evidence in judicial hearings.
Court Decree4

Petition for Statutory Protection Orders

Through a Women Protection Officer or government legal aid lawyer, file an application before the Judicial Magistrate. The court can prohibit the aggressor from contacting you and enforce your residence rights.

ℹ️Civil protection orders can be granted without mandatory criminal jail trials.
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Specialized Support Facilities: VAWCs & Dar-ul-Aman Safe Shelters

Violence Against Women Centres (VAWCs)

Pioneered under the Punjab Act 2016 (with flagship facilities operating in Multan and Lahore), Violence Against Women Centres operate on an integrated "one-stop-shop" model. Instead of requiring a survivor to travel across multiple police stations, hospitals, and courtrooms, a VAWC houses first-aid medical care, Medico-Legal Examination (MLC), female police reporting desks, psychological counseling, and legal prosecution teams under a single secure roof.

Dar-ul-Aman (State Shelter Homes)

Dar-ul-Aman shelter homes are government-supervised safe residences maintained by provincial Social Welfare Departments in almost every administrative district. They offer free lodging, food, medical attention, vocational training, and childcare support for women in crisis.

Why Addresses Are Confidential: In accordance with statutory safety guidelines and official government practice, the physical street addresses of Dar-ul-Aman shelters are intentionally not published online to protect the physical security of residents from retaliatory violence. Referral and safe escort are arranged directly by Judicial Magistrates, Women Protection Officers, or police after helpline intake.

Frequently Asked Questions (Citizen Safety Guidance)

Verified legal, operational & helpline clarifications

Verified Answers

Domestic violence in Pakistan is governed primarily by provincial legislation, as social welfare and local law enforcement were devolved to provinces under the 18th Constitutional Amendment. Each province has its own statute: Punjab enacted the Protection of Women Against Violence Act 2016; Sindh passed the Domestic Violence (Protection and Prevention) Act 2013; Khyber Pakhtunkhwa enacted the Domestic Violence against Women Act 2021; and Balochistan enacted the Domestic Violence (Prevention and Protection) Act 2014. Islamabad Capital Territory has its own dedicated federal statute.

Official Sources & Statutory References

Information in this directory is compiled directly from provincial legislation, official commission portals, and verified government hotlines:

  • Punjab: Punjab Women Protection Authority (pwpa.punjab.gov.pk, Helpline 1737 / 0800-01737) & Punjab Commission on the Status of Women (pcsw.punjab.gov.pk, Helpline 1043).
  • Sindh: Women Development Department, Government of Sindh (wdd.sindh.gov.pk, Helpline 1094) under Sindh Act XX of 2013.
  • Khyber Pakhtunkhwa: Social Welfare & Women Empowerment Department (swkpk.gov.pk, Bolo Helpline 0800-22227) & KPCSW (kpcsw.gov.pk) under KP Act XXII of 2021.
  • Balochistan: Women Development Department, Government of Balochistan (balochistan.gov.pk, Helpline 1089) under Balochistan Act II of 2014.
  • Federal & Nationwide: Ministry of Human Rights (mohr.gov.pk, Helpline 1099) & ICT Police Gender Protection Unit (Helpline 8090 / 1815).

Related Legal & Civic Support Guides

Independent Civic Information Portal Disclaimer

Pakistan Info Hub (pakistaninfohub.com) is an independent public directory committed to spreading awareness of citizen rights and institutional remedies. We are NOT a government authority, police department, or emergency response unit. In any life-threatening or immediate crisis, please dial 15 (Police Emergency) or your provincial toll-free women helpline immediately.